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Terms of Service

TERMS OF SERVICE

Terms of Service

1. Introduction

Welcome to Pilates Warehouse. By accessing or using our website and purchasing our products, you agree to comply with and be bound by these Terms of Service. Please read them carefully before placing any order.
These terms apply to all users of the site, including browsers, customers, and contributors of content.

2. Products and Orders

  • All products are subject to availability.
  • Prices listed on our website are in South African Rand (ZAR) and include VAT unless stated otherwise.
  • Pilates Warehouse reserves the right to change product prices, descriptions, or availability without prior notice.
  • Once an order has been confirmed and payment received, you will receive an order confirmation via email.
  • Orders will only be processed once full payment has cleared.

3. Payments

  • We accept secure online payments through approved third-party payment gateways.
  • By submitting your payment information, you authorize us to process your payment for the total amount of your order.
  • Pilates Warehouse is not responsible for any banking or transaction fees charged by your financial institution.

4. Shipping and Delivery

Please refer to our Shipping Policy for detailed information regarding delivery times, costs, and procedures.
We will make reasonable efforts to ensure timely delivery; however, we are not liable for delays caused by couriers, public holidays, or unforeseen events beyond our control.

5. Returns and Refunds

If you are not satisfied with your purchase, please review our Returns and Refunds Policy for eligibility and procedures.
All return requests must be made in writing within seven (7) calendar days of delivery.

6. Warranty

Our products include a limited warranty covering manufacturing defects, as outlined in our Warranty Policy.
This warranty does not cover normal wear and tear, misuse, or damage caused by improper handling.

7. Limitation of Liability

Pilates Warehouse shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Use of our equipment should always comply with the intended Pilates purpose and safety guidelines.

8. Intellectual Property

All website content, including text, graphics, images, logos, and product descriptions, is the property of Pilates Warehouse and protected under applicable copyright and trademark laws. You may not reproduce, distribute, or exploit any content without prior written consent.

9. Privacy

Your personal information is collected and processed in accordance with our Privacy Policy and in compliance with the Protection of Personal Information Act (POPIA).
We are committed to safeguarding your privacy and data security.

10. Governing Law

These Terms of Service are governed by and interpreted in accordance with the laws of the Republic of South Africa.
Any disputes will be subject to the exclusive jurisdiction of South African courts.

11. Contact Information

For questions or concerns about these Terms of Service, please contact:
Email: daniel@pilateswarehouse.co.za.www3.jnb3.host-h.net
Phone: 082 803 7314